We volunteered on our own HOA board and watched compliance work — deadlines, notices, records requests, meeting minutes — eat every spare evening. So we built the system we wished we'd had.
HOA and condo boards are run by volunteers — but Florida treats them like a full-time compliance department. Statutory deadlines, records requests on a 10-day clock, SIRS and milestone inspections, violation notices that have to be drafted correctly, meeting minutes that have to be kept and published. Miss one and the association is exposed.
It's not that boards don't care. It's that the compliance work is endless, the rules are buried across hundreds of pages of bylaws and Florida statutes, and nobody volunteered for a second full-time job.
We started with one community — Bay Shore Place, a 103-unit condominium in Naples, Florida — and every governing document, financial, and meeting record it had.
We built Mosaic around those documents: it tracks every statutory deadline, drafts notices cited to the right rule and statute, runs board meetings from notice through sealed minutes, manages violations through the cure period, and gives owners a records portal with answers grounded in the association's own bylaws.
It's configured to each community — its bylaws, its fine schedule, its quorum rules — not a generic template. And it knows where the line is: anything that crosses into the practice of law is handed to the association's counsel.